ChimeIn
Making socializing easy in a fast-paced world!
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Spontaneous social connections that fit your real life.
Creating meaningful connections for busy urban
professionals, one spontaneous meetup at a time
Privacy Policy for ChimeIn
Effective Date: June 10, 2025
This Privacy Policy explains how we collect, use, and protect your personal data when you use the Chime In app ("the App"). By using the App, you consent to the collection and use of your information as outlined below.
1. Information We Collect
We collect the following categories of personal information:
Information you provide directly:
• Full name
• Age and date of birth
• Email address
• Profile pictures and biographical information
• General location area (for activity matching)
• Communications with us and other users
Information collected automatically:
• Device information (operating system, device model, device identifiers)
• IP address and general geolocation data
• Usage data (interactions within the app, features used, time spent)
• Log data and crash reports
• Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect to:
• Create and maintain your account
• Provide and improve the App's functionality and features
• Connect you with nearby community activities, sports teams, study groups, and hobby clubs
• Customize your experience with personalized activity recommendations
• Process payments for any in-app purchases or subscriptions
• Send you important service announcements and updates
• Respond to your inquiries and provide customer support
• Send you marketing communications (with your consent)
• Ensure the security of your account and our services
• Comply with legal obligations and enforce our Terms
3. Legal Basis for Processing (GDPR)
For users in the European Economic Area (EEA), we process your personal information based on:
• Your consent
• Performance of our contract with you
• Our legitimate interests in providing and improving the App
• Compliance with legal obligations
4. Sharing Your Information
We will not sell your personal information to third parties. However, we may share your data with:
Service Providers: Companies that help us operate the App, including:
• Cloud hosting and storage providers
• Payment processors
• Analytics providers
• Customer support services
• Marketing partners
Other Users: Limited information (your first name, profile photo, and general area) is visible to other users to facilitate connections for legitimate social activities.
Legal Requirements: We may disclose information if required by law, court order, or other legal process.
Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
All third parties we share data with are bound by confidentiality obligations and are restricted from using your data for any purpose other than providing services to us.
5. Location Data - Enhanced Privacy Protection
We collect general location information to help you find nearby community activities and events. We prioritize your privacy and safety:
What we collect:
• General area information (city/neighborhood level)
• NOT your exact address or precise coordinates
How we protect your location:
• Location data is only collected when the App is in use
• Your exact location is never shared with other users
• Only general area information is used for activity matching
• You can disable location tracking at any time through your device's settings or in-app preferences
• All location data is automatically deleted after 30 days
• Location sharing is completely optional and under your control
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including:
• Encryption of sensitive data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication requirements
• Employee training on data security practices
However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal data for as long as necessary to provide you with the services and for the purposes outlined in this Privacy Policy. Specifically:
• Account information is retained as long as your account is active
• Location data is retained for 30 days maximum
• Message content is retained until deleted by users or account termination
• Analytics data may be retained in an anonymized form for longer periods
You can request deletion of your account and associated data at any time.
8. Your Privacy Rights
Depending on your location, you may have the right to:
• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Delete your personal data
• Restrict or object to certain processing activities
• Request portability of your data
• Withdraw consent for processing based on consent
For California Residents: Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), you have additional rights regarding your personal information.
For European Users: You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal data violates applicable law.
To exercise your rights, please contact us at [email protected].
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. When we transfer data internationally, we implement appropriate safeguards in accordance with applicable law, including Standard Contractual Clauses for transfers from the EEA.
10. Children's Privacy
The App is not intended for children under 13, and we do not knowingly collect information from children under 13. If we learn that we have collected information from a child under 13, we will promptly delete it.
Users between 13-18 are encouraged to use the App with parental guidance and supervision, especially for in-person activities.
11. Third-Party Links and Services
The App may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy only applies to our App, and we are not responsible for the privacy practices of third parties.
12. Cookies and Similar Technologies
We and our service providers use cookies and similar technologies to collect and analyze information about your use of the App, deliver personalized content, and improve the App's functionality. You can manage your cookie preferences through your device settings.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you via email or an in-app notification at least 30 days before the changes take effect. Please review this policy periodically for updates.
14. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at: [email protected]
Terms of Use for ChimeIn
Effective Date: June 10, 2025
By using the Chime In app ("the App"), you agree to comply with and be bound by these Terms of Use ("Terms"). If you do not agree with these Terms, do not use the App.
1. Acceptance of Terms
By accessing or using the App, you agree to comply with and be bound by these Terms and all applicable laws and regulations. If you disagree with any part of these Terms, you must not use the App.
2. App Purpose and Safety
Chime In is designed to help users find and participate in legitimate social activities, hobbies, and community events such as sports, study groups, fitness activities, and shared interests. The App is NOT intended for dating, romantic connections, or meeting strangers without proper safety precautions.
Safety Guidelines:
• Always meet in public, well-lit locations
• Inform a trusted friend or family member of your plans
• Trust your instincts - if something feels unsafe, leave immediately
• Report any suspicious or inappropriate behavior immediately
• Users under 18 should have parental supervision for in-person meetings
3. Eligibility
You must be at least 13 years of age to use the App. If you are under 18 years of age, you represent that you have your parent's or legal guardian's permission to use the App and understand the safety guidelines above. Users under the age of 13 are not permitted to use the App in compliance with the Children's Online Privacy Protection Act (COPPA).
4. User Responsibilities
You agree to use the App only for lawful purposes and in accordance with these Terms. You will not engage in any activities that violate local, state, national, or international laws, including but not limited to:
• Uploading or sharing inappropriate, harmful, or illegal content
• Using the App for romantic or dating purposes
• Violating intellectual property rights of others
• Attempting to gain unauthorized access to any part of the App or its servers
• Harassing, intimidating, or bullying other users
• Creating false identities or impersonating others
• Using the App for commercial solicitation without our express consent
• Engaging in any activity that could endanger personal safety
5. User Account
To use certain features of the App, you may be required to create a user account by providing personal information such as your name, email address, age, and other required details. You are responsible for:
• Maintaining the confidentiality of your login credentials
• All activities that occur under your account
• Ensuring your account information is accurate and up-to-date
• Notifying us immediately of any unauthorized access to your account
6. Data Collection and Privacy
Your use of the App is subject to our Privacy Policy, which explains how we collect, store, and use your personal data. By using the App, you consent to the collection and processing of your data as outlined in our Privacy Policy.
7. Location Services
The App may collect your location information to help you find nearby community activities and events. This feature is designed to connect you with local sports teams, study groups, hobby clubs, and similar legitimate social activities.
Location Safety Features:
• You have complete control over when and how your location is shared
• Your exact location is never shared with other users
• Only general area information is used for activity matching
• You may opt-out of location tracking at any time through your device's settings or in-app preferences
• Location data is automatically deleted after 30 days
8. User-Generated Content
The App allows you to upload content related to activities and interests, including but not limited to images, text, and other materials. By submitting content to the App, you:
• Grant us a non-exclusive, royalty-free, worldwide license to use, modify, and display the content for the purposes of providing the App's services
• Represent that you own or have the necessary rights to the content you upload
• Agree not to upload content that infringes on others' intellectual property rights
• Understand that we reserve the right to remove any content that violates these Terms
• Agree that all content must be appropriate and relate to legitimate social activities
9. Paid Features
The App may offer in-app purchases or subscription-based services. For such paid features:
• All payment transactions will be processed through your App Store or Google Play account
• You are responsible for ensuring that you have the necessary funds for the transaction
• Subscription renewals occur automatically unless canceled at least 24 hours before the end of the current period
• Refund policies are governed by the respective app store's terms
10. Intellectual Property
The App and its original content, features, and functionality are owned by Chime In and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
11. Termination
We reserve the right to suspend or terminate your account and access to the App at any time for violations of these Terms, illegal activity, or other breaches of our policies. Upon termination:
• Your right to use the App will immediately cease
• We may delete or retain your data as required by law
• Sections of these Terms that by their nature should survive termination shall remain in effect
12. Limitation of Liability
To the maximum extent permitted by law:
• We are not responsible for any damage or loss incurred as a result of using the App, including but not limited to data loss, errors, or interruptions in service
• The App is provided "as is" without warranties of any kind, either express or implied
• We shall not be liable for any indirect, incidental, special, consequential, or punitive damages
• We are not responsible for the actions of other users or outcomes of in-person meetings
13. Dispute Resolution
Before filing a claim against Chime In, you agree to attempt to resolve the dispute informally by contacting us at [email protected]. If the dispute cannot be resolved informally:
• Both parties agree to resolve any claims relating to these Terms through final and binding arbitration
• The arbitration will be conducted in Chicago, Illinois
• Either party may opt out of arbitration for disputes qualifying for small claims court
14. Changes to Terms
We may modify these Terms at any time. We will notify you of significant changes through an in-app notification or email. Your continued use of the App after such modifications constitutes acceptance of the updated Terms.
15. Governing Law
These Terms are governed by the laws of the state of Illinois, without regard to its conflict of law principles. Any disputes not subject to arbitration will be resolved in the courts located in Chicago, Illinois.
16. Contact Information
For questions or concerns regarding these Terms, please contact us at:
• Email: [email protected]
